Web hosting and VPS are activated automatically immediately after payment confirmation — usually within 5 minutes. Dedicated servers are ready within 24 hours of ordering.
Yes, you can upgrade at any time directly from your admin panel. You only pay the prorated amount for the remaining days in the current billing period.
We bill monthly or annually. We accept credit cards (Visa, Mastercard), bank transfers and SEPA direct debits. Annual billing provides a 10% discount.
Yes, we issue a free Let's Encrypt SSL certificate for every domain and automatically renew it before expiration. Wildcard certificates are available from the Business plan.
DDoS protection automatically filters malicious network traffic and ensures your services remain available even during an attack. We transparently notify you during attacks and all details are available in your admin panel. Basic protection is included with all plans.
Support is available 24/7 via ticket system, live chat and phone. Response time for critical issues is under 15 minutes, standard inquiries within 4 hours.
We operate data centers in Prague (CZ) and Frankfurt (DE). All data is stored exclusively within the European Union in compliance with GDPR.
Yes, we offer free migration for all new customers. Our team will move your websites, databases or entire servers with zero downtime, free of charge.
Backups run automatically every day. In your admin panel you can browse and restore backups with 1 click. Backups are kept for 7, 30 or 90 days depending on your plan.
Yes, you can terminate your contract at any time with no notice period. Remaining unused days will be returned as account credit.
Still have questions?
Our team is happy to answer any questions about services, pricing or technical details.